Organizational network analysis (ONA) consists of gathering data on information sharing and connectivity in a group, calculating network measures, creating network maps, and using this information to analyze and improve the functionality of the group. ONA was conducted for two functional groups in the WSDOT. The overall organizational health of these networks, as defined by network indicators, is positive, with a large percentage of individuals indicating others in their network were effective at providing information necessary to get their work done. Some individuals were over or under-connected in their networks. Both networks would benefit from identifying network functions and members more explicitly through an accessible and stable resource. Development of communities of practice in core strategic functions of both groups would facilitate productive interactions.
Washington State Transportation Center (TRAC)
Organizations, Communication, Information dissemination, Networks, Groups, Employees, Group dynamics, Government employees, Workplaces, Personal communication networks.