If you fail to pay your toll bill within 80 days after crossing the SR 520 or Tacoma Narrows bridges, a notice of civil penalty will be assessed in the amount of $40 for each unpaid toll transaction, plus all accumulated tolls and fees. Registered vehicle owners have up to 20 days to pay or to dispute a civil penalty.
WATCH OUR VIDEO: Understanding the civil penalty process
Ways to pay a notice of civil penalty
You can pay a bill using a credit card, debit card, check or electronic check using the following options:
Cash is accepted at customer service centers only. Do not mail cash.
What happens if you ignore a civil penalty?
If the vehicle owner has civil penalties that have not been paid or disputed after 20 days, the Department of Licensing will place a hold on their vehicle registration. Learn more about vehicle registration holds.
Disputing a civil penalty
You must dispute a civil penalty within 20 days. A judge cannot reduce the penalty amount and will only decide whether you are responsible for the disputed civil penalty.
To dispute a civil penalty you have two options:
- Submit a written dispute: fill out and return the form included with your civil penalty. You may also visit MyGoodToGo.com, enter your notice number, print a copy and complete the form. A decision made in a hearing by mail cannot be appealed.
- Request an in-person hearing:
- By phone: 1-866-936-8246
- In person: at a walk-in customer service center in Seattle, Bellevue or Gig Harbor.
Learn more about the administrative hearing process.
Questions about your civil penalty?
Visit frequently asked questions about civil penalty page or call customer service at 1-866-936-8246.