When to arrive. Arrival windows vary by route:
Port Townsend–Coupeville : You will need to be processed through the tollbooth 30-45 minutes before your reserved sailing.
International : You should arrive at the Anacortes or Friday Harbor terminals one hour before your reserved sailing. You should arrive at the Sidney, B.C. terminal 90 minutes before the sailing to ensure processing through Canadian and U.S. immigration.
Anacortes–San Juan Islands : You will need to be processed through the tollbooth 30-90 minutes before your reserved sailing.
Traffic conditions at the terminal. We have traffic cameras at each location to help get rid of the guesswork. Visit our Know Before You Go Somewhere page to find your terminal.
How to redeem your reservation. Bring your confirmation number, printed reservation with bar code, or tell us your name when you go through the tollbooth.
Tips for changing your plans. You can cancel your reservation without penalty any time until 5 p.m. the day before your reserved sailing. There is one free change after 5 p.m., but it has to be done before the lockout period. The lockout periods are:
• Anacortes–San Juan Islands or Sidney, BC: Three hours before departure. Beginning March 20, 2016, the lockout period will be two hours before departure.
• Port Townsend–Coupeville: Two hours before departure.
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