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Maintenance Review of "Outsourcing"

While marketing materials and promotional press releases tout the attractions of outsourcing, insufficient attention has been paid to a growing body of follow-up information – much of it from official audit sources – of actual outsourcing experience. This paper gathers after-the-fact reviews of highway maintenance outsourcing performance from programs in five states and British Columbia.

WSDOT's Outsourcing Review (In Acrobat pdf file format) (159kb)

Maintenance Outsourcing Folio (pdf 240kb)


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