Maintenance Review of "Outsourcing"
While marketing materials and promotional press releases tout
the attractions of outsourcing, insufficient attention has been
paid to a growing body of
follow-up information – much of it from official audit sources – of
actual outsourcing
experience.
This paper gathers after-the-fact reviews of highway maintenance
outsourcing
performance from programs in five states and British Columbia.
WSDOT's Outsourcing
Review (In Acrobat pdf
file format) (159kb)
Maintenance Outsourcing Folio (pdf 240kb) |