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Frequently Asked Questions?
Here you will find answers to our most frequently asked questions. If you don't find the answer you're looking for please
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Victoria, B.C.
Travel to Victoria
Identification Is A Requirement
If You’ve Ever Had A Felony
What do I need to bring my pet across the border?
What is required for U.S. Permanent Residents?
Ask Wave2Go
Is your card wearing out? Bar code not reading? Here’s how to replace your worn out ReValue Card.
How will I know if a ticket has been used?
How long is my ticket good for?
I am unable to go through the turnstile, what do I do?
What if my ticket/pass is lost or stolen?
Can a pass be laminated?
What does "non-transferable", mean?
Do I buy two tickets for my trip to Orcas?
Do I wait in line even if I have a ticket?
Can I copy my Wave2Go tickets?
Can I use my Debit Card at the Kiosk?
I have a ReValue Multi-Ride card, and when I look at my history I can’t always see my scans.
Ask Wave2Go - Business
How many business charge cards do I order?
Can a single fare ticket be purchased?
What happens if I lose my charge card?
May I use my charge card at the turnstile?
How do I buy an online ticket that fits my commercial vehicle?
Will commercial reservations in the islands change?
Ferries
Other Northwest Ferries
Fueling Ferries
Port Townsend/Keystone cancellations
Route mileage
Vessel propeller sizes
Special Occasions
Birthdays on Ferries
Weddings on Ferries
Memorial Services on Ferries
Fares
General Conditions
Payment prior to travel
Payment with large bills
School Groups
Youth
What is the charge to ride a Segway?
Ferry Passes & Ferry/Transit Passes
Safety
Alarm Bell/Ship's Whistle
Alarm Meanings
Pets
Pet Policy
Schedules
Obtaining schedules
What is the Temporary/Emergency One Boat Schedule for Seattle/Bremerton?
Holiday Schedule
Reservations - Port Townsend
Can I make a reservation online?
Can I make a reservation by phone?
Can I make a reservation in person?
How do I find out which sailings have space available to reserve?
How will travelers know about the reservations program?
Do I have to make a reservation?
Do motorcycles need to make a reservation?
Do walk-on passengers need to make a reservation?
Can I make reservations for the whole summer?
Won’t this be inconvenient for travelers who don’t know about the reservations program, or people who want to take a spontaneous trip?
Are there any restrictions for oversize vehicles?
Is there a fee to make a reservation?
Can I purchase my fare when I make my reservation?
How far in advance can I make reservations?
How close to my sailing time can I make a reservation?
How many reservations are allowed each day?
Can all spaces on the vessel be reserved, or are some held out for those who don't make reservations?
Are there any measures in place to prevent people from making multiple reservations in one day, or making multiple reservations and selling them?
When can I arrive at the terminal?
How will I be sure I can reach the tollbooth if there is a line of waiting cars?
How will you confirm my reservation?
What happens if a sailing is cancelled?
What about tidal cancellations?
Why is WSF testing a reservations program on the Port Townsend/Keystone route?
2009 Fare Changes
Why are these fare collection changes necessary?
Why is WSF eliminating checks as a form of payment?
Why is WSF eliminating Canadian currency as a form of payment?
What forms of payment are accepted by WSF?
Why is WSF eliminating discounted, single round-trip fares (senior, disabled, youth), from kiosks at WSF terminals and from the WSF Web site?
Is WSF offering a new fare in place of the Senior/Disabled Convenience Card?
Can customers still purchase the current Senior/Disable Convenience Card?
Why is WSF eliminating discounted, single round-trip fares (senior, disabled, youth), from kiosks at WSF terminals and from the WSF Web site?
How old must you be to qualify for the senior discount?
How old must you be to qualify for the youth discount?
What are valid forms of proof of age or eligibility to qualify for senior, disabled or youth discounts?
How do I obtain a WSF Disability Travel Permit?
How do I obtain a Regional Reduced Fare Permit?
Americans With Disabilities Act information:
Download the PDF for 2009 fare changes
PrintAtHome Wave2Go
What is PrintAtHome?
What do I need to PrintAtHome?
Is PrintAtHome available for all fares?
Can I print or copy my ticket.
If I don’t receive my tickets via e-mail?
Commuters
Extra Service
Email Alerts
Disability Info
Ferries with Elevators/Ramps
Employment
Deckhand employment
Loading
Medical preferential loading
Engine Room access doors
Tally System
Motorcycle Loading Procedures
Where do I load riding my Segway, a stand up bike?
Security
Can I Carry firearms aboard the ferries
What Are Restricted/Prohibited Items
Security Measures
What are Maritime Security (MARSEC) Levels
What Can Passengers Do To Help
RCW 9.41.170 Alien's license to carry firearms — Exception.
RCW 9.41.045 Possession by offenders.
How to report Suspicious Activity and Stop Terrorism.
General Information
Bikes, Canoes, or Kayaks
Riding a Ferry
Trucks, Modulars or Oversized Vehicles
How do I make a complaint about the Taxis/Limousine drivers at Colman Dock, Pier 52?
Terms & Conditions
Terms and Conditions
RCW 46.61.690 Violations relating to toll facilities
Disclaimer of Liability
Boingo
How do I sign up for Boingo?
Copyright WSDOT © 2009
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