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Frequently Asked Questions?
Here you will find answers to our most frequently asked questions. If you don't find the answer you're looking for please
contact us
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Wave2Go at WSF
What is the WSF Electronic Fare Collection System?
Can I share the Multi Ride Commuter Cards?
How will I know if my ticket has been used or not?
Should I buy two tickets for my trip to Orcas?
Why does my multi-ride vehicle card only allow one ride? I want to take both my vehicles on the same ferry.
Can I copy my Wave2Go tickets for my family?
PrintAtHome Wave2Go
What is PrintAtHome?
How does Wave2Go PrintAtHome work?
Do I need any special hardware or software to use PrintAtHome?
Is PrintAtHome available for all fares?
What if I print more than one copy of my ticket, or a photocopy is made?
What do I do if I don’t receive my tickets via e-mail?
Victoria, B.C.
Travel to Victoria
WSF Winter Closure Alternate Routes
Identification Is A Requirement
Children And Infants Require More Proof
If You’ve Ever Had A Felony
Do You Need More Information?
FAQ’s For Visiting Canada
Ferries
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Weddings on Ferries
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Special Event Passes
Fares
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Payment prior to travel
Payment with large bills
School Groups
What would the ferry system charge me if I'm riding a Segway, a stand up bike?
Safety
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Alarm Meanings
Pets
Pet Policy
Schedules
Obtaining schedules
Holiday Schedule
Ask Wave2Go
How long is my ticket good for?
I’m disabled and it will be hard to push through the turnstile. What should I do?
What should I do if my ticket/pass is lost or stolen?
Can I laminate my pass?
It says my pass is "non-transferable", what does that mean?
Will I have to wait in line at the ferry terminal even though I already have my ticket?
Can I use my Debit Card at the Kiosk?
Ask Wave2Go - Business
How will it work?
How do I order my new Business Charge Cards?
Need to order more Business cards?
How do I know how many business charge cards to order?
When will I need to begin using the new charge cards?
Will I be able to purchase single fare tickets on-line?
May I go through a self-service vehicle tollbooth?
What happens if I don't have my charge card at the tollbooth?
May I use my charge card at the turnstile?
How do I buy an online ticket that fits my commercial vehicle?
Will commercial reservations in the islands change?
Commuters
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Where do I load riding my Segway, a stand up bike?
Security
Can I Carry firearms aboard the ferries
What Are Restricted Items
What Are Prohibited Items
Security Measures
What are Maritime Security (MARSEC) Levels
What Can Passengers Can Do To Help
General Information
Bikes, Canoes, or Kayaks
Riding a Ferry
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Are Gas Cans Allowed
What Do U.S. Permanent Residents Require?
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One Time, Single Fares
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ReValue
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PrintAtHome
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Non Sufficient Funds and Disabling Multi-Ride media
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RCW 46.61.690 Violations relating to toll facilities
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