Travel Alert Bulletins

Washington State Ferries offers a free travel alert subscription service via email or text message. Travel Alerts help you stay informed of conditions on your route so you can plan ahead.



Monday, July 24, 2017 10:46 AM

Ana/SJs/Sidney - Four-Boat Alternative Schedule
Because of a generator failure on the M/V Yakima, the Anacortes/San Juan Islands/Sidney, BC route is operating on a four boat emergency schedule until another vessel can join the route and restore it to a full five-boat capacity. See the alternative schedule online at http://bit.ly/AnaSJsTempSchedule.

Sailing times have been adjusted to prioritize domestic travel in the San Juan Islands, canceling the morning international sailings to and from Sidney, British Columbia.

For domestic travelers, customers with existing reservations will get priority on a first-come, first-served basis each day. Reservation holders who choose not to travel will not be charged a no-show fee and don’t need to cancel their reservation.

For those international travelers booked on the morning sailing to Sidney, your reservations will be honored on the afternoon sailing at 2:50 pm. As an alternative, you may also travel with BC Ferries, which has early morning sailings available between the Vancouver BC area (Tsawwassen) and Sidney (Swartz Bay). Visit www.bcferries.com or call 1-888-BC-FERRY to arrange travel. Customers booking reservations on BC Ferries must still pay for any BC Ferries charges.

WSF reservations from Anacortes to Sidney can be canceled at any time without incurring a no-show fee by visiting www.takeaferry.com or by calling 1-888-808-7977.

WSF is not accepting new vehicle reservations at this time, though there is a limited amount of vehicle stand-by space on every sailing. Please plan to arrive at the terminal early and consider walking on to the ferry.

We apologize for the inconvenience this causes and thank you for your patience and understanding as we work to restore full service on this route.


Tuesday, July 25, 2017 03:13 PM

Ana/SJIs - Update - Tillikum One Hour Behind Schedule - Late FH 2:30pm
The Tillikum is running one hour behind schedule due to heavy traffic boarding the vessel and accumulated vehicle loading delays. This delays the Friday Harbor 2:30 pm to Anacortes, the Anacortes 4:10 pm to Friday Harbor, the Friday Harbor 5:30 pm interisland to Orcas, Shaw and Lopez and other departures. Updates will occur as more information becomes available.


Tuesday, July 25, 2017 02:20 PM

PT/Coup - Reservation Status for Tuesday, July 25
For Tuesday, July 25, vehicle reservations are only available for the 6:45 pm and 8:30 pm sailings from Port Townsend and the 7:30 pm and 9:10 pm sailings from Coupeville. Limited standby space will be loaded on a first come, first served basis. If you have a reservation, it is recommended that you keep your reserved time and do not attempt to travel earlier or later as a standby.

Reservations can be made up to two hours before sailing time, so please check TakeAFerry for changes or cancellations to existing reservations. Walk on space is available for all departures. Your alternate routes are Edmonds/Kingston and Mukilteo/Clinton.


Tuesday, July 25, 2017 03:20 PM

Seattle Terminal Public Restrooms Temporarily Closed for Repair
The public restrooms at the Seattle Terminal, located in the non-paying area, are temporarily closed for repair. The restrooms located in the paid ticketing waiting area are available. Customers can speak to an employee for directions. The engineers are working on the problem. We apologize for the inconvenience. Updates will occur when more information is available.


Tuesday, July 25, 2017 03:33 PM

Edm/King - Update - Kingston Terminal Passenger Overhead Walkway Hours
Pressure washing and painting activities at the Kingston Terminal began July 10 and will continue through the end of August. Between the hours of 7:30 am and 3:00 pm, Monday to Friday, the passenger overhead walkway will be closed for pressure washing. During this time, passengers will load from the car deck. We apologize for any inconvenience. Updates will occur as the work nears completion.


Wednesday, July 19, 2017 09:39 AM

Ana/SJIs - Changes to Galley Hours During 4 Boat Schedule
Galley hours are modified for the Anacortes/SJI's/Sidney route during the 4-Boat alternate schedule. The changes to galley hours on the vessels are as follows:

Elwha: 5:00am to 8:00pm
Hyak: 6:30am - 12 noon
Samish: 9:00am - 6:00pm
Tillikum:7:30am - 4:00pm

The Anacortes Terminal Café is open between 6:00am-9:00pm daily and is now offering beer/wine.


Monday, July 24, 2017 10:18 AM

Sea/BI/Brem - North Elevator Out of Service at Colman Dock
The north elevator, at Colman dock, is out of service. Passengers are advised to use the south elevator at the terminal. Updates will occur as conditions change.


Tuesday, July 11, 2017 11:54 AM

Sea/BI/Brem - Vehicle Access and Queuing Changes at Colman Dock Now in Place
Starting June 27, the area in front of Colman Dock between Madison St. and Yesler Way will be used as vehicle lanes for tollbooth access and ferry queuing. Drivers may now enter Colman Dock from northbound Alaskan Way under the viaduct or via westbound Madison St. Vanpools, motorcycles and trucks may continue to enter the dock from Yesler Way. For more information, please visit the Project Website. These traffic pattern changes are in preparation of major construction to replace the aging and seismically-vulnerable Seattle ferry terminal. Colman Dock Traffic Access Changes.


Tuesday, July 11, 2017 11:54 AM

Sea/BI/Brem - Colman Dock Holding Area Capacity Reduction Starts July 3
Starting Monday morning, July 3, the construction work zone to replace the aging and seismically vulnerable Colman Dock terminal will expand onto the trestle, reducing holding area capacity. Also, between July 3 and July 5, the southern exit lanes at Yesler Way will be realigned to accommodate the new work zone. During this time, exiting traffic may be directed to the northern exit at Marion Street. Thank you for your patience and cooperation.

For more information, please visit the Project Website.


Friday, July 14, 2017 12:47 PM

Sea/BI - Bainbridge Truck Traffic Must Use Marion Street Exit
Due to construction channelization at Colman Dock, trucks longer than 40 feet offloading from Bainbridge must exit the Seattle terminal via Marion Street, Monday-Friday, from 6:00 am to 5:00 pm.


Monday, July 24, 2017 09:31 PM

Muk/Clin - Low Tides May Affect Travel for Low Clearance Trucks, July 21-25
We'll experience negative, VERY low tides on the following days toward the end of this month of July, 2O17:

  • 7/25/17, Tuesday, from 11:00 a.m. to 2:30 p.m. (-2.1’)

Vehicles with low ground clearance or over-length rear overhangs will not be able to travel on ferries on the Mukilteo/Clinton route during the timeframes stated above. Due to limited holding area on the dock (esp. at Clinton), drivers of these types of vehicles are asked to refrain from coming down to the terminal during the said low tide periods. Our sellers may not be able to process such units at the booths; instead our sellers may ask them to leave until the tide has turned favorable for staging on dock and transportation on ferries.

We apologize in advance for any inconvenience. Thank you very much for your understanding and working with us.


Tuesday, July 11, 2017 11:54 AM

New Call Center Hours Began July 2
As of Sunday, July 2, the WSF Call Center is open seven days a week from 7 a.m. to 5:30 p.m. Email/web support is also available from 7 a.m. to 5:30 p.m. seven days a week at wsfinfo@wsdot.wa.gov. Reservations for the Anacortes/San Juan Islands/Sidney, B.C. and Port Townsend/Coupeville routes are available 24/7 at TakeAFerry, and general information about Washington State Ferries can be found at WSF Ferries.

The Lost and Found office at Colman Dock is open seven days a week from 10:00 a.m. to 6:00 p.m.


Tuesday, July 11, 2017 11:54 AM

Sea/Brem/BI - ADA Alert - Walk on Passenger "Pre-Boarding" Information
Please be advised that as of June 8, WSF can no longer offer “pre-boarding” privileges to customers at the Seattle/Colman Dock and Bremerton ferry terminals because of ongoing construction and safety concerns. Walk-on passengers are asked to pay attention to signage and to terminal staff for instructions on where to wait to board WSF vessels, which may change as construction progresses. If you need special assistance to board a vessel, please let one of our terminal staff know. We apologize for the inconvenience and thank you for your patience as we improve our facilities.


Monday, July 17, 2017 12:35 PM

Loading Procedures at Terminals with Overhead Passenger Walkways
The following alert is a correction to a previous alert sent Friday, June 23 about procedural changes at terminals with overhead passenger loading:

In an effort to promote consistent boarding procedures and to align the timing of passenger and vehicle/bicycle loads, WSF updated procedures at those terminals where walk-on passengers board via overhead walkways. The intent of the change is to synchronize the raising of the overhead walkway off the vessel at the same time as the vehicle-loading ramp, not to prohibit loading at 2-minutes prior to departure.

What has not changed: 2-minutes prior to the scheduled departure time, the vessel master will notify terminal and deck personnel to begin departure protocols.

New procedure: After a vessel’s 2-minute warning announcement, WSF will continue to load passengers, vehicles, and bicycles until there is verbal confirmation to the master that there are no more passengers coming through the turnstile or loading doors. In the past, vehicles and bicycles were stopped before the passenger turnstiles locked, even though walk-on passengers were still making their way through the overhead loading chute. The new policy allows vehicles and bicycles to load longer, not being stopped until all walk-ons are on board.


Tuesday, July 11, 2017 11:54 AM

Anacortes/Sidney BC - Identification is Required
U.S. and Canadian citizens 16 years of age and older traveling to or from Sidney BC must have one of the following designated documents: current passport, current passport card, enhanced driver's license (EDL), or "trusted traveler" document such as a Nexus Card. Travelers must have required travel documents ready and in hand upon arrival at the tollbooth.


Tuesday, July 11, 2017 11:54 AM

Faunt/Va/SW - Reminder - Fauntleroy Tollbooth & Traffic Changes Started 6/19
Starting Monday, June 19, all drivers must stop at the tollbooth to buy or redeem tickets. Drivers will receive a destination card and a receipt, and will no longer have to stop again after the tollbooth to scan tickets. Instead, they must keep their destination cards visible, and will be directed to the appropriate holding lane.

WSF implemented these changes to the Fauntleroy traffic patterns with the aim of improving efficiency at the tollbooth during peak commute time.

While we expect the new process to be more efficient than the current one, customers could still experience extended wait times during the busy summer season when the volume of vehicles waiting to board exceeds capacity. We will closely monitor how things are working for at least 30 days, and will make any necessary improvements or adjustments based on the performance data.

Last, but not least, please follow all instructions from WSF staff and signs, and be patient while employees and other customers learn the new procedures. Thank you in advance for your cooperation.

For more information about the new procedure, please visit FVS Improvement. To purchase tickets online, visit Wave2Go.


Tuesday, July 11, 2017 11:54 AM

Faunt/Va/SW - Fauntleroy Tollbooth Procedures Pilot Test Results
The preliminary data is in! The Triangle Task Force community advisory group recommendations for new tollbooth procedures helped WSF move approximately 85 more vehicles a day between 3 and 6 p.m., compared to an average evening commute. During the pilot study (May 15-18), WSF and the Task Force implemented the procedural changes to see if we could get more vehicles through the tollbooth at peak commute time. In addition to achieving our goal, WSF and members of the Task Force also observed a safer, more orderly flow of traffic on the dock and Fauntleroy Way.

Next steps: WSF aims to implement the Task Force-recommended new tollbooth procedures on June 19, 2017. Customers may not notice a significant reduction to wait times on the dock or on Fauntleroy Way during the initial change period; however, we will continue to adapt and make improvements to the process on an ongoing basis.

WSF will provide more details about switching over to the new tollbooth procedures next week. Thank you for your patience while we work to get more drivers onto the Fauntleroy/Vashon/Southworth ferry faster and more efficiently.


Tuesday, July 11, 2017 11:54 AM

Muk/Clin - Pick Up and Drop Off at Clinton Must Enter Through Tollbooth
Customers using the ADA/limited mobility pick-up and drop-off area at the Clinton terminal must enter through the tollbooth instead of the transit bus lanes. Entering through the tollbooth helps keep car traffic out of the bus lanes and ensures your safety and security on the dock. Passengers that are able to walk a short distance can save time and avoid lineups at the tollbooth by using the designated drop-off/pick-up area across from the phone booth on Ferry Dock road. Thank you in advance for your cooperation.