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As Washington
State Ferries steers forward into the 21st century, it faces many challenges
in upholding its vision "to be the most efficient, affordable, customer-focused
ferry operator in the world." Whether managing existing demand, programming
service, estimating capital needs, reducing operating costs, or maintaining
its aging fleet and terminal facilities, Washington State Ferries (WSF)
must understand the needs and travel patterns of its customers to achieve
its vision. To this end, WSF embarked on a comprehensive, system-wide
travel survey in the spring of 1999 to obtain customer travel data to
ensure that capital investments and service improvements are appropriate
in light of a dynamic future. The full survey report and related information
are made available on this web site.
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ANALYSIS
AND RESULTS REPORT — PUBLISHED JUNE 2000
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ANALYSIS & RESULTS REPORT FRONT COVER |
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TABLE OF CONTENTS (with links to chapters) |
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LIST OF TABLES AND FIGURES | |
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1. INTRODUCTION |
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2. SURVEY METHODS AND RESULTS APPLICATION |
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3. SYSTEM-WIDE MARKET TRENDS AND SURVEY RESULTS |
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4. CORRIDOR TRAVEL MARKETS |
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5. POINT DEFIANCE-TAHLEQUAH |
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6. FAUNTLEROY-VASHON |
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7. FAUNTLEROY-SOUTHWORTH |
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8. SOUTHWORTH-VASHON |
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9. SEATTLE-VASHON PASSENGER-ONLY INCLUDING SEATTLE- SOUTHWORTH TRAVEL |
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10. SEATTLE-BREMERTON |
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11. SEATTLE-BREMERTON PASSENGER-ONLY |
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12. SEATTLE-BAINBRIDGE |
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13. EDMONDS-KINGSTON |
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14. MUKILTEO-CLINTON |
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15. PORT TOWNSEND-KEYSTONE |
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16. ANACORTES-SAN JUAN ISLANDS |
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17. ANACORTES/ISLANDS-SIDNEY, B.C |
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APPENDIX A - SURVEY QUESTIONNAIRE |
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ANALYSIS & RESULTS REPORT BACK COVER |
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PDF
FILES FOR THE ENTIRE 1999 WSF TRAVEL SURVEY
ANALYSIS & RESULTS REPORT (ZIP FORMAT, 12.9 MB) |
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SEPARATE
APPENDIX VOLUMES
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APPENDIX B - GEOGRAPHIC INFORMATION AND WSF TAZ / DISTRICT SYSTEMS |
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APPENDIX C - SURVEY DATABASE DOCUMENTATION |
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D - SUPPLEMENTAL TABULATIONS AND RESULTS (Not Available On Line) |
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SURVEY
DATABASE FILES COMPRESSED IN ZIP FORMAT
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1999 WSF TRAVEL SURVEY - WEEKDAY DATABASE (Excel 97, 2.8 MB) | |
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1999 WSF TRAVEL SURVEY - SUNDAY DATABASE (Excel 97, 1.6 MB) | |
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1999 WSF TRAVEL SURVEY - WEEKDAY DATABASE (SPSS 9.0, 1.8 MB) | |
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1999 WSF TRAVEL SURVEY - SUNDAY DATABASE (SPSS 9.0, 1.1 MB) | |
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1999 WSF TRAVEL SURVEY - WEEKDAY DATABASE (DBF, 1.5 MB) | |
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1999 WSF TRAVEL SURVEY - SUNDAY DATABASE (DBF, 0.9 MB) | |
| Return to the WSF "Corporate Communications" Page |
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