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Communications at WSDOT

WSDOT employs communication professionals to keep you informed about the activities of the agency; whether it's new construction projects , maintaining the existing transportation systems , managing traffic , commuters checking their commute before they leave home or the office, helping drivers check mountain pass conditions , providing weather information , tracking agency performance  and many more.

Read our 2009 Communications End of Year Report.

Contact Information

Local Contact Information

Statewide or top-level issues

Amtrak Cascades and Statewide Freight Rail

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Public Transportation and Commute Trip Reduction

Customer Service

  • Kimberly Colburn
    (360) 705-7438
    WSDOT Customer Services Office
    PO Box 47327
    Olympia, WA 98504-7327  

Graphics

Washington State Ferries

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Toll Division 

  • Jennifer Ziegler
    Government Relations and Communications Director
    (206) 464-1194 (Seattle Office)
    (360) 705-7101 (Olympia Office)
  • Janet Matkin
    Toll Communications/Good To Go! Marketing Manager
    (206) 716-1150
  • Michell Mouton 
    Toll Communications/Good To Go! Marketing
    (206) 464-1249
  • Patty Michaud
    Toll Communications/ATM and. Smart Highways
    (260) 716-1133 

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Please contact the people below with issues pertaining to the WSDOT website or use our Web feedback form.

WSDOT Receptionist

  • (360) 705-7000

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Local Information

Asotin, Garfield, Columbia, Walla Walla, Franklin, Benton, Yakima, Kittitas, and parts of King and Whitman Counties

Chelan, Douglas, Grant, and Okanogan Counties; portions of Adams, Skagit, and King Counties

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Clallam, Grays Harbor, Jefferson, Kitsap, Mason, Pierce and Thurston Counties

Clark, Cowlitz, Klickitat, Lewis, Pacific, Skamania and Wahkiakum Counties

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Ferry, Stevens, Pend Oreille, Lincoln, Spokane, Adams and Whitman Counties

King and Snohomish Counties

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Skagit, Island, Whatcom and San Juan Counties

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