Methods of disseminating public information by seven Washington State agencies and services* are reviewed and evaluated in light of cost effectiveness and public information dissemination purposes and objectives. Alternative procedures and technologies are reviewed with a view toward determining if changes can be made that will enhance agency opportunities to meet the public information dissemination purposes and objectives. Conclusions point to the need for emphasis changes, effort consolidation, and adoption of automated systems to increase information output and effectiveness without increasing labor intensive operations. In arriving at these conclusions, public and agency needs are examined, objectives are defined relative to those needs, and criteria are established for evaluating alternatives.
The report includes descriptions of individual and multi-agency benefits, and means to coordinate information processing among the agencies and services. An analysis is presented, indicating areas and types of potential operating cost savings, improved informational usage, potential travel related energy efficiencies and better use of state's resources.
The report concludes with a recommendation for a pilot project that could be the prototype for a statewide multi-agency electronic information dissemination system. The project would include representative components of the statewide concept. Steps leading to its implementation are also identified.
*Included are: Department of Transportation, Department of Commerce and Economic Development, Department of Fisheries, Department of Game, Washington State Parks and Recreation Commission, State Patrol and Emergency Services.
November 29, 2007
Richard M. Ballard, Donald E. Garretson, Gary H. Andersen, Carolyn P. Andersen.
Washington State Transportation Center (TRAC)
- # of Pages: 116 p., 2,550 KB (PDF)
- Subject: Government agencies, Information dissemination, Information systems, Public information programs, Public relations, Publicity, Recommendations, Recreation, State government agencies.
- Keywords: Public information, visitor/motorist information, information dissemination, information consolidation, multi-agency, energy efficiency, state resources, recreation, automated systems, electronic systems, Washington (State)
- Related Publications:
This abstract was last modified April 29, 2008