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Amtrak Cascades Performance Reports

2014 Annual Performance Report (pdf 155 kb)


2013 Annual Performance Report (pdf 356 kb)


2012 Annual Performance Report (pdf 401 kb)


2011 Annual Performance Report (pdf 3 mb)



Customer Service Data

Amtrak Cascades Customer Service Index score is holding steady at 90 percent and is comparatively one of the highest scores nationally in relation to all Amtrak’s routes.