Pre-Construction	Online Guide
		Plan the Work	Process
Activity:	Develop Quality Plan		Revision July 1, 2005
Description:	Quality Management includes all activities of project management that determine the project quality objectives and applicable standards, the responsibilities of project participants, and the requirements for Quality Assurance (QA) and Quality Control (QC). Quality Planning involves identifying which quality standards are relevant to the project and determining how to satisfy them. The activities of the quality planning process basically translate existing quality policy and standards into a Project Quality Plan, and the Project Quality Plan into a Project Quality Compliance Matrix for documenting performance and results.
Inputs:	· Completed Initiate and Align Worksheet · Previously identified elements of the Project Management Plan
Tools:	· WSDOT Standard Specifications · Quality Plan Template · Sample Quality Plan
Steps:	1. Review each work element of the Project WBS and determine the applicable quality standards for each process, product, and deliverable.
	2. List each of the applicable standards with the appropriate work element in the “Draft” Quality Plan.
	3. Using the Draft Quality Plan, review each work element and applicable standards with: · Performing Staff - Verify understanding of assignment - Verify understanding of specific quality standards and requirements - Verify qualifications for performance - Develop specific plans for performance and achievement of the quality standard - Develop specific plans for documenting performance and results - Verify the level of effort required, including budget and schedule · Customer (as appropriate) - Review all proposed quality standards - Review Draft Quality Plan - Review costs and benefits of areas where the value of required quality standards may be marginalized - Identify specific reporting requirements - Obtain endorsement
	4. Complete the Quality Compliance Plan and review updating and reporting procedures with appropriate team members.
Products:	· Completed Quality Plan
Guidelines:	The purpose of the Project Quality Plan is to document the project’s quality standards and goals and to provide a baseline against which the QA/QC efforts of the project team may be compared. A Project Quality Compliance Matrix provides a convenient tool for documenting those planned efforts, their accomplishments, and their outcomes. The steps described by this procedure are intended to meet certain objectives for Quality Management on WSDOT projects, primarily: · Consistency – To develop and put into practice a consistent approach to meeting appropriate quality standards, objectives, and requirements on all WSDOT projects. · Value – To establish and perform only those quality management activities that add value to WSDOT projects. · Avoidance of Rework – To shift focus from review and correction of work performed to those activities that enhance the production of quality during the planning and performance of the work in order to minimize costly rework. · Responsibilities – To clearly establish responsibilities for meeting appropriate quality standards on all WSDOT projects.