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Pre-Construction |
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Plan the Work |
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Activity: |
Develop
Communication Plan |
Revision July 1, 2005 |
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Description: |
The Project Communication Plan addresses the information needs of all participants, stakeholders, the public, and the media. It focuses on the two major facets of the project communication process: · Project Working and Reporting Information · Public Information, including Community Outreach and Media Relations The process of developing plans for Public Information, Community Outreach, and Media Relations requires the involvement of the Region or Organization Public Information Officer. |
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Inputs: |
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Completed
Initiate and Align Worksheet · Previously identified elements of the Project Management Plan |
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Tools: |
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Steps: |
1. Identify all project participants and stakeholders, including their functions and interests associated with the project and its performance. The Communications Assessment Worksheet provides a method for identifying participants and stakeholders separately and documenting their contact information, as well as their available and preferred methods of communication. |
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2. Identify the project-specific information needs of each participant and stakeholder. Using the Project Work Breakdown Structure, identify the information produced from each deliverable and develop the “Draft” Communication Matrix. This includes identifying the distribution, recipients, medium, frequency, and timing, etc., for the information from each deliverable. |
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3. Review and adjust the Draft Communication Matrix with the project team and the Region or Organization Public Information Officer, and identify any constraints on communication with any participant or stakeholder, (organizational, contractual, and legal, etc.). |
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4. Review the Draft Communication Matrix with the appropriate participants and stakeholders, including the information they will be receiving, its frequency, medium, etc. Verify its suitability and usefulness for their purposes and gain their endorsement. |
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5. Using the Communication Matrix as a basis and the Communication Plan template as the outline, develop the “Draft” Communication Plan for the project. |
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6. Review the Draft Communication Plan with the Region or Organization Public Information Officer and management. |
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Products: |
· Completed Project Communication Plan |
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Guidelines: |
Involvement of the Region Public Information Officer is required for the development of Media Plans. |
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