Pre-Construction	Online Guide
		Transition and Closure	Process
Activity:	Reward and Recognize		Revision July 1, 2005
Description:	Maintaining positive energy and focus within the project team is a critical element of successful project delivery. Positive reinforcement through a project-specific Rewards and Recognition program is one way to develop and maintain the team’s “esprit de corps” during the project. Formal recognition of team and individual contributions to project success at completion enhances the sense of team accomplishment and encourages positive team behavior on other projects. Planning for project team rewards and recognition is an integral part of planning for project success.
Inputs:	· Your Project Management Plan identifies the Transition and Closure process for your project. For information about developing a Transition and Closure Plan, go to the Transition and Closure Plan Activity Guide.
Tools:	· Transition and Closure Plan Template · Sample Transition and Closure Plan
Steps:	1. Based on the work; the conditions under which it will be performed; and the roles, responsibilities, and performance expectations of team members, identify “target” performance measures in “key” areas that are critical to project success. The measures should be strong indicators of performance beyond expectations and should be “stretch” targets that are achievable, but require significant “extra” effort to accomplish.
	2. Based on these “key” areas and “target” performance measures, identify appropriate project rewards and recognition for exemplary performance. Consider non-monetary recognition and rewards, as well as those requiring budget allocations.
	3. Develop a budget around the appropriate awards and targets, and include it in the Rewards and Recognition element of the Project Management Plan (described in the Activity Guide: Plan the Work—Develop Transition and Closure Plan).
	4. During the course of the project, track both the “target” performance measures and the status of the Rewards and Recognition program budget. Schedule special team events around “target” milestones as it becomes apparent they will be achieved.
	5. Focus on individuals and the team. If the project has strong stakeholder involvement, also look at ways to reward their contributions.
Products:	· Staff Rewards and Recognition
Guidelines:	Senior management should be closely involved in development and endorsement of the Rewards and Recognition program. They need to establish a leadership role in the program if the desired motivation is to be achieved. Check the organization’s guidelines to ensure that a Rewards and Recognition program is appropriate. Never underestimate the power of a simple and sincere handwritten note.