Construction

Online Guide

Plan the Work

Process

Activity:

Develop Communication Plan

Revision

July 1, 2005

Description:

The Communication Plan addresses the information needs of all participants, stakeholders, the public, and the media. The Plan focuses on the two major facets of the project communication process:

·        Project Working and Reporting Information

·        Public Information, including Community Outreach and Media Relations

The process of developing plans for Public Information, Community Outreach, and Media Relations requires the involvement of the Region or Organization Public Information Officer.

Inputs:

·        Completed Initiate and Align Worksheet

·        Anticipated Project Schedule; update when Contractor Schedule is available and updated

Tools:

·        Communication Plan Template

·        Sample Communication Plan

Steps:

1.      Identify all project participants and stakeholders, including their functions and interests associated with the project and its performance.

2.      Identify the project-specific milestones, as well as the information needs of each participant and stakeholder. Identify the distribution, recipients, medium, frequency, and timing, etc., for the milestones and information needs.

3.      Review and adjust the communication milestones, and the project-specific information and procedures with the project team, the Region or Organization Public Information Officer, and the Contractor.  Identify any constraints on communication (including organizational, contractual, legal, etc.) with any participant or stakeholder.

4.      Review, as necessary, the Communication Plan with the appropriate participants and stakeholders, including the information they will be receiving, its frequency, medium, etc. Verify its suitability and usefulness for their purpose and gain their endorsement.

5.      Review the Communication Plan with the Region or Organization Public Information Officer and Management.

Products:

·         Completed Communication Plan

Guidelines:

Involvement of the Region Public Information Officer is required for the development of Media Plans.