MAP Full Manual (pdf 2.5mb)

Chapter 1 - Introduction (pdf 32kb)

• Background
• History
• Performance Budgeting Pilot Project
• MAP Basics
• New Performance Metric Added

Chapter 2 - Structure (pdf 60kb)

• Program M - Highway Maintenance & Operations
• Subprograms - M1, M2, M3, M5
• M2 Subprogram, Components and Groups

Chapter 3 – MAP Activity Descriptions and Work Operations (pdf 130kb)

• MAP Activity General Notes
• Group 1 - Roadway Maintenance & Operations
• Group 2 - Drainage Maintenance & Slope Repairs
• Group 3 - Roadside and Landscape Maintenance
• Group 4 - Bridge & Tunnel Maintenance
• Group 5 - Snow & Ice Control
• Group 6 - Traffic Control Maintenance & Operations
• Group 7 - Rest Area Operations
• Group 8 – Training & Testing
• Group 9 - 3rd Party Damage Repairs
• Group 10 – Disaster Operations
• Work Operations
• Operation Numbers with Connection to MAP Activities Introduction
• Group 1 - Roadway Maintenance & Operations
• Group 2 - Drainage Maintenance & Slope Repairs
• Group 3 - Roadside and Landscape Maintenance
• Group 4 - Bridge & Tunnel Maintenance
• Group 5 - Snow & Ice Control
• Group 6 - Traffic Control Maintenance & Operations
• Group 7 - Rest Area Operations
• Group 8 – Training & Testing
• Group 9 - 3rd Party Damage Repair
• Group 10 – Disaster Maintenance

Chapter 4 - Performance Measures (pdf 183kb)

• Performance Measure Definition
• Measuring Performance
• Performance Measures
• Group 1 - Roadway Maintenance & Operations
• Group 2 - Drainage Maintenance & Slope Repairs
• Group 3 - Roadside and Landscape Maintenance
  Landscape Maintenance Condition Matrix
• Group 4 - Bridge & Tunnel Maintenance
  Bridge Cleaning Matrix
• Group 5 - Snow & Ice Control
  Excerpt from Snow & Ice Plan
• Group 6 - Traffic Control Maintenance & Operations
• Group 7 - Rest Area Operations
• Group 8 - Support Operations
• Group 9 - 3rd Party Damage Repair
• Group 10 – Disaster Maintenance

Chapter 5 - Service Level (pdf 2mb) 

• Service Level Descriptions
• Service Level Effectiveness Model
• Service Level Examples
• Group 1 - Roadway Maintenance & Operations
• Group 2 - Drainage Maintenance & Slope Repairs
• Group 3 - Roadside and Landscape Maintenance
• Group 4 - Bridge & Tunnel Maintenance
• Group 5 - Snow & Ice Control
• Group 6 - Traffic Control Maintenance & Operations
• Group 7 - Rest Area Operations

Chapter 6 - Planning (pdf 95kb)

• Maintenance Activity Priorities
• Priority Matrix
• Data Collection and Reporting
• Field Surveys
• Quality Control/Quality Assurance
• Data Input
• Targets
• Service Level Rating
• Reporting
• Inventories
• MAP Team
• Change Process
• Change Request form

Updated March 2012