Frequently Asked Questions

Good To Go!

Frequently asked questions about Good To Go! accounts, passes, account maintenance.
 

SR 520 Bridge tolling

Frequently asked questions about SR 520 Bridge tolling - why tolling on 520 Bridge, toll rates and exemptions, how to pay the toll, traffic monitoring.
 

Tacoma Narrow Bridge tolling

Frequently asked questions about Tacoma Narrows Bridge tolling - how to navigate the toll plaza, how to pay the toll, toll rates and exemptions.
 

SR 167 HOT Lanes tolling

Frequently asked questions about SR 167 HOT Lanes tolling - what are HOT Lanes, how to use HOT lanes, toll rates and revenue, future of the HOT Lanes and enforcement. 

Toll Bills

Frequently asked questions about toll bills - why you received a toll bill, payment options and how to dispute a toll bill.
 

Notice of Civil Penalty

Frequently asked questions about notice of civil penalty - why you received a civil penalty, payment options and how to dispute a civil penalty.

Dispute Hearings

Frequently asked questions about administrative hearings - how the process works if you dispute a notice of civil penalty and what to expect at an in-person hearing.