Good To Go! customer service will process requests for transponders and transponder shields within three (3) business days. These products will be sent by USPS mail.

Customer Service Center/Call Center

The Good To Go! customer service center's normal business hours are: 8 a.m. - 5 p.m. Monday-Friday, 9 a.m. - 1 p.m. Saturday. During these times, you may also reach a customer service representative via telephone at:

• 1-866-936-8246
• 1-866-WDOT2GO
• Fax: 253-853-4235

Customer service center location: 3212 50th Street Court NW, Suite 200
Gig Harbor, WA 98335

View Map of the Customer Service Center location. 

*Located behind the QFC off Olympic Drive and 50th St. Ct. NW

E-mail and Website

Answers to Common Questions are also available on-line 24 hours a day, 7 days a week. Customers may also e-mail customer service at any time. The Good To Go! e-mail address is: Goodtogo@goodtogo.wsdot.wa.gov.

United States Postal Service Mailing Address:

WSDOT - Good To Go!
PO Box 5050
Gig Harbor, WA 98335-5050

Careers

For information related to careers with tolling operations, please visit the TransCore Careers page.

For information related to careers with WSDOT, please visit the WSDOT Employment page.