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Carpool Terms & Conditions

Important Notice:
The information presented on this site constitutes your rideshare contract with the Washington State Ferries. Please print a copy for future reference.

Here's How the Program Works:
When you organize a Carpool, you help yourself by receiving preferential loading on the ferry. Participants sign up for a particular sailing. The permit allows participants to travel on the reserved sailing or the next sailing only. This program operates 24/7 except holidays due to holiday sailing schedules. Permits are good for a specified route and time only. Participants are not guaranteed loading first or offloading first. Nor are they guaranteed a particular space on the vessel. Vanpools will be given preference over Carpools at the time of registration. Due to terminal constraints, Carpools may be reassigned to another available sailing time of their choice to accommodate new Vanpools. This adds up to more efficient commuting, a savings on travel expenses and a cleaner environment. A little planning pays off for you, your ferry system and our environment.


Carpool Requirements:

  1. You must commute with at least three people, including the driver.
  2. You must use your Carpool at least three days a week for a minimum of nine months.
  3. Register your Carpool with Washington State Ferries.

Registration:

  • You can register with WSF online by credit card, or you may obtain a paper application form and pay the $20 registration fee by check or money order made payable to Washington State Ferries. Your WSF Rideshare registration/permit needs to be updated once a year.
  • Carpool participants may only be registered in one carpool vehicle with WSF.  We allow one registrtation per group so if the carpool travels in other vehicles, the permit may be transferred to another Rideshare vehicle listed on your permit registration.  Any vehicle registered with WSF can be used to commute as long as the Carpool placard is displayed in the front left windshield and the vehicle carries the appropriate number of riders.
  • You can form your own Carpool, call 1-888-814-1300, or use an Internet search at http://rideshareonline.com/ to find potential partners.
  • If you have questions or need a registration form mailed to you, call 1-888-808-7977. You may pick up registration forms at the Colman Dock Customer Information Desk at Pier 52 in Seattle. To mail in your registration, send it to:

Washington State Ferries
Rideshare Registration Program
Revenue Accounting/ F829999
P.O. Box 3985
Seattle, WA 98124-3985

Loading/Unloading:
Carpool vehicles must be in the designated Rideshare holding area 10 minutes before scheduled sailing time to receive preferential loading. If you are late, you will be loaded on a space available basis at the end of the vehicle load.

When you go through the ticket booth and load onto the ferry, you must have at least three persons in your vehicle. Carpools pay all applicable vehicle, driver, and passenger fares.  Carpools over 20 feet in length are subject to the applicable overlength fare (see Fares brochure) at the time of travel.


Permit Replacement Process:
Report Lost/Stolen Permits to Washington State Ferries. Replacements cost $5 and one per permit cycle is allowed at this price. A second replacement within a year costs $20. Send Affidavit of Lost/Stolen Permit and payment for replacement to:

Washington State Ferries
Revenue Accounting/ F829999
P.O. Box 3985
Seattle, WA 98124-3985



Enforcement details:
1. Misuse of Carpool permits may result in revocation of your permit.
2. When a permit is revoked, each Carpool member becomes ineligible for a six-month period.
3. Repeat offenders may be denied the privilege of preferential loading on Washington State Ferries.


Questions? Please Write or Call:
Rideshare Registration Program
Washington State Ferries
Customer Service Department
2901 3rd Ave, Suite #500
Seattle, WA 98121-3014
1-888-808-7977

Additional Carpool Information:

  • Safe driving and courteous interaction with the terminal staff is required of all participants.
  • If you are unsure about queuing or loading at a particular terminal, please call 1-888-808-7977.
  • Monthly ferry only passenger passes are available online.
  • For customer service regarding the rideshare program call 1-888-808-7977.

By clicking here, I certify that all members of my Carpool understand and accept the above Terms and Conditions.