WSDOT - Port Townsend/Coupeville Reservations

What’s new?

Beginning Oct. 11 WSF will reduce service on the Port Townsend/Coupeville route from two boats to one boat with the 64-car Salish. View the schedule.
The route will return to two-boat service for the peak summer season in 2012.

Do I have to make a reservation?

Reservations are strongly recommended, especially during peak travel times.
Customers without reservations will be able to travel as standbys. There will be limited standby spaces available on any given sailing.
At peak travel times, expect long waits for standby travel.

How do I make a reservation?

You can make a reservation online.
If you don’t have internet access, you can call WSF Customer Service to make a reservation: 888-808-7977 or 206-464-6400.
WSF strongly encourages you to purchase your ticket in advance.

What if I need to change or cancel my reservation?

Contact WSF Customer Service at least three hours before your reserved departure to change or cancel your reservation: by phone at 888-808-7977 or 206-464-6400 or by email at wsfinfo@wsdot.wa.gov.

What if my preferred sailing time is not available to be reserved?

Customers without reservations will be able to travel as standbys. There will be limited standby spaces available on any given sailing, and WSF cannot guarantee you will be able to board your preferred sailing.
During peak travel times, expect long waits for standby travel.

If I have a reservation, when do I need to arrive at the terminal?

You must be processed through the tollbooth or by a WSF staff member at the remote holding site no later than 30 minutes prior to your reserved departure time.
WSF encourages you to purchase your ticket(s) in advance to ensure faster processing at the tollbooth.
During peak traffic times, vehicles may be routed to a remote holding site prior to going to the tollbooths. WSF staff will ask if you have a reservation and direct you accordingly.

What happens if I arrive late?

If you are not processed through the tollbooth or by a WSF staff member at least 30 minutes in advance of your scheduled departure, WSF cannot guarantee you a space on your reserved sailing.
Your reservation will not be honored, and you will be directed to the standby vehicle line.

What happens if I arrive early?

Due to limited terminal holding capacity, WSF cannot accommodate customers for long periods of time.
If you arrive more than 45 minutes early, WSF will accommodate you at the terminal if possible.
You may be asked to leave the terminal and return at a later time.

What happens if WSF is running behind schedule?