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Plans, Publications, and Statistics

M/V Tacoma
Board of Inquiry Report

M/V Tacoma Board of Inquiry Report

Compass Magazine

Compass Magazine 2012

2013 Origin-Destination Survey

Cover for 2013 Origin-Destination Survey

Long Range Plan

Cover for Long Range Plan

Marketing and Advertising

Cover for WSF Marketing Plan 

Fleet Guide

Cover for Ferries Division Fleet Guide

Operational Performance

Cover for Comparison of Operational Performance

Washington State Ferries has a number of planning efforts to deal with long-term sustainability, marketing, new programs, and capital facilities and vessel improvements. Listed below are current plans, programs, and statistics for the ferry system.

M/V Tacoma Board of Inquiry Report
A Board of Inquiry was appointed to investigate the chain of events that caused a full loss of power on the Tacoma on July 29, 2014. The report identifies the causes and contributing factors, recommends corrective action and captures lessons learned.

Full report (pdf 4.35 mb)
Photos (pdf 2.49 mb)
Photos (pdf 3.52 mb)
Attachments 1 (pdf 3.22 mb)
Attachments 2 (pdf 3.41 mb)
Attachments 3 (pdf 4.59 mb)
Marine Root Cause Analysis Map (pdf 1.17 mb)

Compass Magazine
This limited-edition magazine commemorates the end of WSF's 60th anniversary.
Part 1 (pdf 3.3 mb)
Part 2 (pdf 1.3 mb)
Part 3 (pdf 4.9 mb)

2013 Origin-Destination Survey

WSF conducts origin-destination surveys every six to seven years as a way to accurately capture and measure the travel patterns of ferry passengers.

Long Range Plan

WSF is currently developing a Long Range Plan to create a vision for the future of the ferry system and provide guidance for WSF's services and investments through 2040.

Marketing and Advertising

Learn more about advertising opportunities at WSF and marketing initiatives to improve customer service, transform the WSF brand, and rebuild ridership. 

Vessel Building Progress

WSF is moving forward to build new ferries to improve the safety and efficiency of WSF's fleet and provide safe, reliable service to our customers. Get updates on current vessel building activities. 

Environmental Program

Through innovative environmental programs and partnerships with maritime stakeholders, WSF is conserving fuel, reducing pollution and saving taxpayers' dollars. Learn more about WSF's environmental commitment and environmental programs.

Accountability and On-Time Performance

WSDOT's accountability challenge is to be a high performance organization credible and accountable to the Governor, Legislature, taxpayers, and transportation delivery partners across the state. The Ferries Division provides various reports that measure its performance and maintain transparency in its operations.

Traffic and Ridership Statistics

In step with making business information more accessible to the public, WSF posts ferry traffic and ridership statistics by route, passenger type, and vehicle type. Annual and quarterly reports are available.

Route Statements and Analysis, Fiscal Year 2016 (pdf 711 kb)

This document describes factors affecting the route statements for fiscal year 2016, and contains information regarding cost, ridership, and revenue trends over the past five years. The route statements appearing after the analysis show ridership, revenue, and cost data for each route, culminating in a "farebox recovery ratio," or what percentage of the route's total costs are paid for by customer fares.

WSDOT Ferries Division - overview and fact sheet(pdf 420 kb)

WSF is the nation's largest ferry system serving 24.5 million riders and 10.5 million vehicles each year. Learn more about the ferry system and the important services it provides for Washington State and the Puget Sound Region.

WSDOT Ferries Division Fleet Guide (pdf 2 mb)

WSF operates the largest ferry fleet in the United States with twenty-four ferries. The Ferry Fleet Guide is designed to answer vessel specific questions we are most frequently asked about our fleet.

A Comparison of Operational Performance

This 2010 report uses operational characteristics to demonstrate where WSF ranks amongst peers in the ferry industry. It compares eight measures of performance related to transit service quality and cost-efficiency between WSF and 23 ferry operators worldwide.

Updated Report on Fuel Cost Mitigation Plan (pdf 330 kb)

This 2011 report represents an integrated set of strategies to improve WSDOT budget protocols and reduce the amount of exposure WSDOT has to fuel price volatility. The strategies are envisioned to work together to create a comprehensive fuel cost mitigation plan.