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Web Help

Web Help provides personal assistance for most Web and CMS issues on the WSDOT site.

To report a  problem

  1. Contact Web Help.


    Monday - Friday, 8 a.m. to 5 p.m.

    Office Location - Headquarters 2C05

  2. Provide the following information:

    • Name, contact phone

    • A detailed description of the problem you are having

    • URL of the Web page you are having trouble with

  3. You'll receive an e-mail or phone call from Web Help within one business day (24-hours).

To report an error message

  • Use email to report an error message.
  • Use ALT+PRINT SCREEN to capture the error from the screen, and paste the image into your email.

  • Include details about what you did prior to receiving the error message.